Operations Center Employees Sue State Farm Over Unpaid Overtime

Lear Werts LLP and our co-counsel Stueve Siegel Hanson, LLP have filed a class action lawsuit for unpaid wages and overtime on behalf of telephone-dedicated employees who worked in any of State Farm’s Operations Centers nationwide.

Summary of Lawsuit

We represent employees who have worked in a call center environment (including, but not limited to, Claims Processors, Claims Representatives, and Customer Service Representatives) in a wage and hour class action case against State Farm Mutual Automobile Insurance Company. The case is filed as Lisa Nobles, individually and on behalf of a class of others similarly situated v. State Farm Mutual Insurance Company and is pending in the Central Division of the Western District of Missouri as Case No. 2:10-cv-04175-NKL before the Honorable U.S. District Judge Nanette Laughrey.

The lawsuit alleges that State Farm consistently violated wage and hour laws by failing to accurately record all time worked and failing to pay required overtime to employees at its Operations Centers around the country. The lawsuit alleges that State Farm required employees to work "off the clock" by not paying for work performed pre-shift and over unpaid meal breaks. These tasks included such activities as logging into the computers, opening relevant computer programs, reviewing company memoranda, email, and notices, and completing other tasks related to their jobs. The workers are seeking collective action status.

We are investigating State Farm’s compensation practices at its Operations Centers located in Homewood, Alabama; Tempe, Arizona; Bakersfield, California; Rohnert Park, California; Greeley, Colorado; Jacksonville, Florida; Winter Haven, Florida; Johns Creek, Georgia; Bloomington, Illinois; West Lafayette, Indiana; Frederick, Maryland; Mendota Heights, Minnesota; Columbia, Missouri; Lincoln, Nebraska; Parsippany, New Jersey; Ballston Spa, New York; Columbus, Ohio; Newark, Ohio; Tulsa, Oklahoma; Concordville, Pennsylvania; Murfreesboro, Tennessee; Dallas, Texas; Jollyville, Texas; Charlottesville, Virginia; Dupont, Washington; and Brookfield, Wisconsin.

Relevant Documents

Click here to view the Complaint filed against State Farm.

How To Join This Lawsuit

If you have worked as a Claims Processor, Claims Representative, Customer Service Representative, or other telephone-dedicate job, and you would like to join this case or obtain additional information, please go to our Contact Page to describe your situation in a contact request form. The completed form will be sent via email directly to the lawyers at Lear Werts LLP and one of the attorneys will contact you to schedule a free consultation about joining this lawsuit. Otherwise, please contact Todd Werts or Brad Lear at 1-877-875-1991, or George Hanson or Ashlea Schwarz at 1-800-714-0360.